Who Is Covered?
This limited warranty covers only the original purchaser of the product and begins on the date of original purchase. The limited warranty is not transferable to subsequent owners or purchasers of this product.
What Is Covered and How Long Does this Coverage Last? Wood Frame and Frame Spring System – 5 years / Recliner Mechanism – 3 years / Electric Recliner Motors – 2 years / Pocketed Coil Seat Springs – 2 years / Upholstery Fabric and Foam – 1 year
What Will Ontai Do? Provide replacement parts, or repair the item, or replace the item, or advise return to retailer – at our discretion. No cash refunds.
What Is Not Covered? This limited warranty excludes any damage caused by the purchaser moving the product or modifying,attempting to fix or otherwise altering the product. The limited warranty applies only to a product that is used under normal household conditions. Abused or neglected product, or “as is” purchased product with known flaws or defects, voids the warranty. The warranty does not guarantee that the product will not become obsolete at some point in the future. It also does not cover transportation costs.